Shipping policy
SHIPPING POLICY
Where we ship
Plus Up Closet currently ships online boutique orders to addresses in the United States. Available destinations and shipping charges are confirmed at checkout.
How your order ships
Our new boutique clothing ships directly from our supplier. Our online selection is separate from our physical-store inventory. Items may ship from US or overseas warehouses and may arrive in separate packages.
Estimated delivery
Our supplier currently lists these standard delivery estimates:
• US-stocked items: 2–5 business days.
• Overseas-stocked items: 5–10 business days.
These are estimates, not guaranteed arrival dates. Timing varies by item, availability, order processing, carrier service, and destination. Weekends, holidays, and unexpected delays can affect delivery.
Shipping charges
Standard shipping is calculated by weight at checkout:
• Up to 0.6 lb: $3.99.
• Over 0.6 lb through 1 lb: $5.99.
• Over 1 lb through 5 lb: $9.99.
• Over 5 lb: $14.99.
The final shipping charge is shown before you place your order. If an order requires separate fulfillment shipments, applicable shipping charges may be combined at checkout. Expedited and overnight shipping are not currently offered.
Tracking and delivery help
Tracking information will be emailed when your order ships. Items sent in separate packages may have separate tracking details.
Please check your delivery address before placing an order. If you notice an address error, a delivery problem, a damaged item, or an incorrect item, email plusupcloset@gmail.com with your order number so we can help. For damaged or incorrect items, please include photos of the item and packaging.
Returns
Please review our Return and Refund Policy for return eligibility, deadlines, and instructions. Contact us before sending any item back.
Questions
Email plusupcloset@gmail.com for help with an item’s shipping information or an existing order.